Category Archives: COMMENTARY

gratitude

Fifteen Square Inches Of Gratitude.

COMMENTARY, , , , , , , , ,

By: Chris Warren

On the way in from work I stopped my motorcycle at the mailbox to grab whatever crap the Postal Service is supporting itself with these days. At least 90% of the mail I get I would not know the difference if it never arrived. The other 10% is a bill or something that will evolve into a lot of hassles if I blow it off. The mail seldom brings lasting gratitude; today was the rare exception.

Mixed into this otherwise typically disappointing delivery was a small envelope. I knew right away what it was. My “adopted” nephew James, whom I have written about before in this blog, sent a thank you card for the high school graduation gift I gave him. I was getting a good vibe before I even opened it. I really care about this kid and since he was born I have not passed on a chance to let him know it.

Let’s be honest: When it comes to gratitude, we can’t expect too much from guys his age. It’s just part of being eighteen. It’s not an excuse or a defense; I’m only saying that I understand the mindset. Back in my young days I wasn’t exactly gushing with appreciation for all the things my elders did for me either. That I received an actual physical card at all puts James well ahead of my formerly adolescent self.

James fulfilled his portion of a basic personal courtesy. Had it ended there I would have been completely satisfied, but he also included a lengthy handwritten note of gratitude to me for always being there for him. He filled up almost the whole inside of the small card telling me how cool I was and how much I meant to him. I always knew he respected and looked up to me but had never seen it in his own words; moments like this are my reward for giving a damn.

People who are true of heart do not do nice things for others with the expectation of bringing attention to themselves. In other words, if all you’re looking for is adulation for a good deed, then maybe you are doing the good deed for the wrong reasons. At the same time, no one wants to go totally unnoticed either.

Gratitude is the mechanism used to resolve this conflict. Most people expect to be thanked as a matter of social convention. I don’t see it that way and I know I’m in the minority. Gifts and favors are (supposed to be) a freewill gesture, so too is being grateful for them. I’ll thank those who are good to me but I’m not offended when someone does not send a written thank you for something I’ve done for them, even though I’m extra happy when they do. I already have the warm feeling of knowing I did a good deed. Anything beyond that is a bonus. Being kind to others has no net negative.

That brings me back to the simple lesson in James’ card. My thank you is knowing I played a small part in helping him become an amazing person. His putting it in writing was the bonus. I’m going to keep that card always because it reflects the sentiments of a young kid who thinks of me as a favorite uncle. I didn’t need to be told where I stand with James, nor did he need to say anything out of some concern that I was unaware of what he thought about me. The beauty of this transaction is that gratitude turns a good deed into a two way street, and that’s more than good enough for me.

We Need To Be More QRP.

COMMENTARY, , , , , , ,

By Chris Warren.

Have you ever been at a party where one obnoxious loudmouth imposes himself on everyone and monopolizes the whole event, and the next day you can recall almost nothing he said? Meanwhile at the same party, there is also the composed and articulate man or woman who does not prattle constantly and is not heard across the room, yet always seems to have an attentive group around them? Those lucky enough to be in this person’s company will remember the experience in great detail, sometimes years later. That quiet, well-spoken party guest knows interpersonal communications. They know how to QRP.

Everyone, including those who never of heard the term QRP prior to reading this article, would benefit from applying its spirit to their own interpersonal communication. In the highly technical hobby of amateur radio (ham radio), there is a subspecialty known as QRP operating, which is radio geek lingo for worldwide communications with very low transmitter power levels. “Low power” is generally understood to be less than 10 watts (less than a laptop computer). By comparison, most amateur radio sets run at 100 watts. Some can go to over a thousand watts, and commercial radio stations average between 5000-50,000 watts. When properly done, these tiny low level signals can compete with the thousand watt-plus boomers.

The philosophy of QRP radio states that what one lacks in brute force can more than be made up for with careful timing and the adroit use of the limited resources at hand. In a non-radio scenario that could mean waiting for the loud mouth to pause and then dropping a well thought out comment. You won’t get to say as much, but your comments will be noticed without your having to yell. It’s better to speak quietly for a minute and have it remembered than to shout for an hour and have no one care.

Walk through the busy downtown of any large city and you will eventually come across a street preacher. They stand on a corner and in a very loud voice attempt to sell their religion. I’m pretty sure none of these guys have ever scored a single convert among the thousands of passers by. The preachers may have good intentions and bring a lively vibe to the street, but the low yield of new followers exposes their lack of finesse. Meanwhile, the missionary who lives like an ordinary man among his flock, shows them what a good neighbor is, socializes with and befriends them, and relates to them one on one or in small groups will collect a bounty of believers. I know a guy who actually does this. He speaks and acts like a normal person, never dominating or raising his voice. You’ll never see him yelling on a street corner. Everyone around him, even those who don’t subscribe to his faith, respects him and pays attention to his words. He knows interpersonal communications. He knows how to QRP.interpersonal communication

I once worked with a guy who was something of a hothead. One day in a moment of poor judgement, he aggressively approached the boss and made a loud scene in front of everyone about something trivial. The boss just stood there and let him carry on and on with his rant. When he finally sputtered out, the boss calmly replied in a completely normal voice, “I refuse to deal with you when you’re mad and out of control. When you decide to calm down, come see me in my office.” She then turned around and walked away. They did ultimately resolve the issue in a way that was satisfactory to both sides. She had a command of interpersonal communication. The boss knew how to QRP.

Both in radio and in life there appropriate moments to be powerful and loud. QRP is not suitable at all times. Unfortunately, a lot of people can’t discern the difference. They do not throttle down their loud mouths even when doing so would improve interpersonal communication. The quiet little voices are signals of wisdom and self control in a world of overbearing noise and disorder.

Friends: All The Gold You Can Carry.

COMMENTARY, , , , ,

By: Chris Warren.

After completing a fairly large favor for a buddy (it involved my convenient status as a truck owner), he thanked me and said, “You are truly my best friend. You have supported me more…and done more than expected.” I’ve known this guy for thirty years. We have never kept score of who has done the most for whom. If one of us needed something, the other would come through with no preconditions. Some relationships cannot be fully quantified; it’s the unspoken and un-numerated vibe between two people that makes friends so special.

I’m sure I’m not the first person to notice the contradiction of more and more isolation in a time when we are more and more connected. These relationships, such as they are, take place almost entirely via the internet or cellphones, which is a big part of the problem. What can be seen in all the forlorn Tweets and Facebook posts are the results of trading quality for quantity. The bar has been lowered to the point where the definition of “friendship” includes dozens of people we are acquainted with to some degree but rarely see in person and in some cases have never met. There is such a thing as having too many friends.  It’s like a pirate plundering gold: Nice for what it is, but if you have more than you can carry, more doesn’t matter.friend friendship

There are less than six people in this world I consider my sincere, true friends. One of the things that makes us different is that we almost never communicate over the internet. We do talk on the phone or text a lot, but that is in addition to regularly meeting up face-to-face, not in place of it. I get a feeling of warmth and acceptance knowing a friend is excited to see me that cannot translated into an on line exchange.

One of the main barriers lonely people face is they usually don’t want to put any effort into friendships. They often claim they don’t have the time to invest in friendships due to family or work commitments. Being a good friend is more than just clicking “like” once in a while. A generation ago people also had families and jobs yet still found time for neighbors and friends and socializing. It’s not like personal obligations didn’t exist pre-Microsoft. The excuse is weak. Trucking my buddy’s stuff around in the cold, miserable rain was not my idea of an awesome weekend. Actually, it really sucked. I carved out the time and did it anyway because he matters to me. Great friendships are never effortless. Things are only as important as you want them to be.

I’ve lived my whole life under the principle that having a few tight friends I can always count on is better than many loose associates who maybe possibly will be there when you need them. Why there is so much isolation in a world where everyone and everything is electronically linked doesn’t matter to people who for whatever the reason cannot make any interpersonal connections, or worse, think the internet and whatever Dr. Phil is selling this week is a replacement for interpersonal connections.

It may not be possible to quantify friendship, but it is certainly possible to measure the effects of (or lack of) it. It’s been well researched and established that people with real, meaningful friends live longer and better. Self help books and television shows are a multi-billion dollar industry. Prescription drugs to treat mental health issues are so popular, there are commercials for them. The mental health & self-help cartel would go out of business if everyone would just get out and meet other people and their natural goodness run its course. I don’t need science to convince me of the value of friends. For thirty years I’ve been able to see and feel it for myself in every smile and hug.

2016 election

Let The Games Begin (Did They Ever End?)

COMMENTARY, , , , , , , , , , , , , ,

One would have to be living far off the grid not to know the 2016 election for President is less than a year and a half away. Along with it numerous house and senate seats and thousands of local offices will be on the ballot. Term limited President Barack Obama will not be running; by time it’s is over he may end up feeling like a winner again for not having to put himself through the campaign meat grinder. I feel blessed to be living under the world’s oldest working Constitution, but the 2016 election makes me wish all this freedom & democracy would be more meaningful and less in-your-face.

To say election season has begun is either naive or disingenuous. It may have peaks and valleys of activity, but there is no beginning because there never was an end. The cycle of gamesmanship and spin-doctoring resets to zero the day after the last election. It starts faintly in the form of small on line banner ads asking me to participate in a political “survey,” as if anyone believes these surveys are real. Other ads are conveniently promoting political causes I am in favor of myself. They aren’t reading my mind, I just need to clear my computer’s cache and cookies more often.

The closer it gets to 2016 Election Day, the harder it will be to avoid the gathering campaign storm. Quiet banner ads will turn into television commercials six or eight times per hour. “Vote for me!” and “Don’t vote for them!” junk mail will arrive daily. Yard signs and bumper stickers will pop up. Social media will be clogged with memes and links posted by people who honestly believe their cause or candidate will prevail if only it gets enough “likes” and “shares.”

The 2010 Supreme Court case Citizens’ United v. Federal Election Commission ruled that “corporations are people” for the purpose of free speech. Corporations and special interest groups that were previously limited on how much they can spend promoting their views may now blow as much money as they want praising their candidate, or trashing on their candidate’s opponent. This court case was and still is very controversial. Democrats dislike it the most, a position I do not understand because the the ruling applies equally to both sides. Liberal and conservative groups have each complained about Citizens’ United while at the same time taking full advantage of the unlimited big spending it allows. The real victims are the ordinary voters who must endure the flood of propaganda.

My problem with the election process is not the process itself, but that the amount of money needed to get elected dilutes the meaning of individual votes. The other day I heard a political analyst on a radio show state that, while everyone has the unfettered right to cast a vote and have it included in the total, the meaning of the vote is not validated because once a candidate wins they are most favorable to whoever wrote the biggest checks. It’s a profound statement that I had not thought of before and the most powerful argument against the Citizens’ United case ruling. There is a big difference between votes being numerically counted and votes having real influence over the person it was cast for.

It’s not very encouraging to hear that the vote I am being nagged to death for won’t have any pull once the 2016 election is over. I understand how the concept of free speech can and probably should include groups having the right to spend their collective money as they please. I’ve donated to assorted causes myself; my dollar is not more important than anyone else’s. Still, it’s not less important either, and I have a problem with other people’s (or corporations’) free speech stepping on mine solely because their check had more zeroes on it. The resolution to the big money in politics problem, if it even is a problem, would not need to involve regulating donations  if elected leaders lived up to the oath of their office and served those who do the actual voting.

We Walk Quietly Among You.

COMMENTARY, , , , , , , , , , , , , , , , ,

By: Chris Warren

A relative at the same family gathering that inspired my May 9 article was quite surprised when I mentioned in passing that I own numerous guns and legally carry a loaded & functioning firearm with me pretty much at all times. They were a little taken aback that low key, never-calls-attention-to-himself cousin Chris was in fact a heavily armed gun nut. “Yes, it’s true,” I explained with the deliberate intention of making it sound as normal as tying one’s shoes. “I pack heat.”

The rest of the story is that my affinity for firearms is not particularly atypical. There are millions of law-abiding Americans just like me who, for many reasons, go about their ordinary lives carrying a gun along with their keys and cellphones. In gun lingo it is referred to as conceal carry because in most areas the law requires that the weapon not be readily visible. There is an entire niche market of guns, holsters, belts, cases, and even professional training specifically designed for conceal carry.

As I run errands to the store, the bank, car wash, all the usual everyday activities, no one around me other than friends and family know I am carrying. For sure, there are people who would be very upset to know they are standing in line next to a guy with a gun. They are entitled to their opinions. I’m not interested in trying to change their mind. But at the same time, they will not change mine. My Second Amendment freedom and personal security is more important than a stranger’s sensibilities. To put it more abruptly, I don’t care about their feelings.guns-2

I understand why influencing public opinion and lobbying to preserve America’s firearms heritage is necessary; responding to every individual attack like-for-like is not. Sometimes the best response is none at all. We have a Constitution and several court cases that say private citizens have a right to bear arms. Why continue arguing when you’ve already won? I’ve only rarely been personally confronted by someone who feels I owe them an explanation as to why I carry, but when the moment comes I have a simple answer all ready to go: It’s none of their business. My non-answer answer is never satisfactory to them, but that’s the most they’ll get out of me. I wasn’t bluffing when I said that I don’t care about their feelings.

I flatly refuse to justify myself to anyone who thinks the best way to solve the “gun problem” is to harass lawful people who are not causing the problem, and I encourage all 2A supporters, whether they own guns or not, to join me in giving liberals the silent treatment they so rightly deserve, up to and including never admitting on any survey that you own firearms.  Engaging these clowns is the same as conceding that they might have a valid point.

The reason gun owners are so recalcitrant to compromise is because they understand that no matter how reasonable anti-gun activists sound when benignly speaking of “respecting the Second Amendment,” the ultimate goal of the gun control movement is a total ban on all firearms. I let the National Rifle Association and similar organizations I am happy to associate with do most of the talking for me. There are thousands of illegally armed violent criminals running around causing death and mayhem; it’s completely lost on me why anti-gun activists think taking my weapons away from me is going to alleviate that. They are lying when they say all they want are “common sense gun laws,” and “to keep guns out of the hands of criminals.” They want to take all firearms away, including mine.

My cousin was right. I am consciously understated and avoid calling attention to myself. I just want to be left alone; it’s a big part of my personality. One of the side benefits of conceal carry is something I call “the gun nuts’ revenge”: Millions of peaceful, non-violent, responsible armed citizens walk quietly and unnoticed in the stores, malls, parks, everywhere, feeling somewhat amused that the anti-gun liberal flakes have no idea just how close to them we really are.

guns

Amateur Radio Is A Voice Through The Chaos

COMMENTARY, , , , , , , , , ,

By: Chris Warren.

A few weeks ago the tiny nation of Nepal experienced two major earthquakes that killed thousands and left tens of thousands, nearly all of whom are poor and didn’t have much in the first place, homeless, injured, and desperate. The world responded with aid, but with Nepal’s communications infrastructure crumbled and broken, rescuers turned to the only communications medium that has never been known to fail because it has no formal infrastructure and does not require commercial power: amateur radio.

The average person thinks amateur (ham) radio is some offbeat anachronism their grandfathers dabbled in. They would be be surprised to know that it is still vibrant and thriving across all age levels. Even today, with modern satellites and fiber optic cables and cell towers all over the place, amateur radio still reigns supreme as the one and only unbreakable worldwide network still chugging along when a calamity takes the high tech stuff offline. It has no peers and no substitutes. There is nothing else even sort-of close.

Amateur radio is remarkable not only for its amazing utility, but even more for the people behind the signals who respond to trouble. They are ordinary citizens stepping up as unpaid volunteers using their own equipment to help people they will likely never meet. Within minutes of the Nepal earthquake, ham operators in India we relaying messages from the disaster area to the outside world. Organized rescuers and the government were depending on the hams because nothing else was working.amateur radio

Here in the United States, amateurs have answered the call when Hurricanes Katrina & Sandy struck our shores as well as for wildfires and floods. On a lesser scale, amateur radio operators are key players in providing communications and support for countless large public events such as parades and marathons. Amateur radio is considered so important, many hospitals and public safety agencies have installed ham equipment at their facilities so it will be at the ready when the unthinkable happens…and the unthinkable has and will happen.

Amateur radio has a low barrier to entry. Anyone who can pass a fairly easy test can be a licensed operator. There is no age limit. From there, some people go all out with elaborate stations costing tens of thousands of dollars. Others simply want basic personal communications and own nothing more than a $50 handheld radio. Amateur radio can be as complex or as simple as your interest and wallet allows.

When I was in junior high, I talked my parents into letting me get a CB radio. All my friends were on CB; it was the social media of its day. It was a lot of fun, but yapping with the locals is interesting for only a little while. At the age of fifteen I earned my amateur operator’s license and scraped up enough cash for a used Heathkit radio and a busted up antenna I had to repair myself to make it useable. Without any internet, I was soon chatting with Asia and Europe and Africa from my bedroom in the middle of the USA. I wasn’t sure of what I was doing, but I knew it was cool. To me it never gets old. Decades later, I am still an active operator and I still feel the same excitement I had as a teenager.

The main problem with modern communications technology is that it depends on many interconnected things to work right, and it always breaks when it is most badly needed. Technology has not been able to come up with anything as reliable or simple as amateur radio. Without the burden of complicated infrastructure or multiple points of failure, ham radio can reach out through any adversity. Earthquakes, hurricanes, ships at sea in peril, tornadoes, floods, forest fires, blizzards, riots, wars…amateur radio is always a soothing voice bringing order to the chaos

The Class of 2015: Let Your Love Bind You To All Living Things.

COMMENTARY, , , , , , , ,

Editor’s note: You may also enjoy last year’s graduation article, Graduation Completes The Circle. 

By: Chris Warren.

More than just recognition for academic achievement, graduation is a celebration, a joy, and a time for release after having completed a difficult years-long task. It’s a time of excitement and dreams. A time to behold the great things that come next and the doors that are opened. Beyond the honors and knowledge, the big hope is that graduates will understand that what really changes the world is a concern for others.

People who are intellectually brilliant but look out only for themselves are dangerous and seldom use their abilities for anything positive. Being smart is only half the equation. One also needs a good heart and a sense of right and wrong. Your education gives your heart something to do; whether that “something” is good or bad depends on what was in your heart in the first place. Love for others binds you to others. That is why those who love only themselves have so little concern for others. They are attached to no one and therefore have no reason to care about anyone. Even when they do good works, it’s with the ulterior motive of elevating themselves.

One does not have to be exceptionally intelligent to make a difference. Yes, society needs smart people to cure diseases, launch rockets, and solve great problems, but the everyday normal people who quietly do small things we’ll never see in headlines count too. The food banks, the elderly, the disabled veterans, single parents, and the unemployed all need the kind of help that does not come from book learning. You don’t need a four year college degree to put your hand on someone’s shoulder and tell them you care. Effective love does not require a grade transcript or a resumé.

As the class of 2015 goes its separate ways, compassion, concern, and love for life should be the common theme that keeps their souls together no matter how far apart they go in time and place. Many things in their lives will change, but hearts stay the same. If they spend the rest of their years looking for ways to use what they know to benefit others, regardless of benefit to self, then their educations have been a huge success.

Diplomas and degrees don’t mean much if your mind is full but your heart is empty.

The teachers of the class of 2015 will likely never know what eventually becomes of the students they gently tended like a garden. It makes them feel good to see their students graduate, but letting students go is hard to do even when it was understood that letting them go was the the point of teaching them to begin with. A teacher knows that commencement is a synonym for beginning. Just as the pain of saying goodbye repeats itself every single year, so too is the joy of being given a fresh class of students to watch over and guide along. A teacher is an artist who never gets to see his own finished masterpiece.

The most important lesson the class of 2015 should leave with is that diplomas and degrees don’t mean much if your mind is full but your heart is empty. You have been watched out for, helped, protected, and loved for your entire educational experience. The hour has arrived for you to go out and multiply unto others the kindness you have received yourselves. At times the job will be difficult, perhaps hopeless, yet the moment will come when you see that your elders were right the whole time. Love has a value much greater than the pain spent achieving it. Show the world that true wisdom is equal parts knowledge and compassion. You have been given all the tools you need. You know right from wrong. You have no excuses. Go proudly forward and let your love bind you to all living things.

1_graduation_guy_3

The Cop, The Pastor, And The Working Man.

COMMENTARY, , , , , , , , , ,

By: Chris Warren.

Last weekend at a family gathering, I had a very nice talk with an uncle I haven’t seen in a while. After serving in the US Army he began his career as a Chicago police officer and ultimately became a police chaplain. He retired many years ago but never really stopped working. Well into his 70s, he spends most of his days as civilian hospital chaplain. The reasons he gave as to why were surprising, and we comparative youngsters would benefit from (here comes the pun) the arresting wisdom of the way he’s lived his life.

To hear uncle Rex explain it, he does not while his days playing golf or gardening or collecting things. He has no hobbies and most of his leisure time is spent with his wife (my aunt) and their grandchildren. My uncle put on his uniform and reported for duty every day without fail, and the odd hours cops often work never left much time for diversions. When he retired from the police force, the idea of doing things that didn’t need to be done, or doing something solely for enjoyment, was an anomaly to him. He liked working and did not know anything else; why not just keep at it?

He was always very religious and involved with the church, so moving into ministry was not a big jump for him. Uncle Rex is the guy who always leads the family in prayers at celebrations, baptisms, holidays, weddings, funerals. He is the guy who always calls or visits when someone is sick. He is more than anyone else the unofficial family pastor.

Uncle Rex has ministered to police officers, fire fighters, crime victims, accident victims, the terminally ill, medical staff, junkies, drunks, criminals, the rich, the homeless, hookers, anyone and everyone who crossed his path seeking solace in God. Most of these people just had something devastating happen to them or someone they love. He gravitated towards the church not only because of his faith, but also because a sense of duty that strong cannot be contained behind a patrolman’s  badge.working cop badge

I’m glad my uncle found fulfillment in his retirement, although technically it’s not “retirement” if it means still going to a job every day. Very few people would deliberately choose the same path. He’s one of the lucky ones who doesn’t need the money. Everyone else I know still working past retirement age does it because they have to. Due to the bad economy, bad personal decisions, bad luck, whatever, the trend is going to escalate. I have friends & family who are at a point in their careers where it’s mathematically impossible for them to retire on time unless they win the lottery or score a six-figure raise.

Retiring for real is an option fewer and fewer people have anymore. It can be seen in our everyday routines: Next time you’re out, notice how a disproportionate number of fast food and retail employees look like they should be at home entertaining grandchildren. Unfortunately, there isn’t any light at the end of the tunnel for those still trapped working into their sixties and beyond. To again bring up the absolute truth of arithmetic, anyone who has not built up a meaningful nest egg by age 55-60 will either never truly retire or retire to a poor standard of living.

To uncle Rex, working is an identity, a statement, and a belief all rolled into one. In his world a job is greater than the sum of its parts and isn’t only about money. If all that mattered was the number of zeroes on a paycheck, uncle Rex would have never become a cop, or a chaplain. This man of faith, duty, and honor has already put in his time and has nothing left to prove, yet he is still out there working for what he knows in his heart is good and right. The way the world is going, he may have to start tending to the spiritual needs of hopeless senior citizens for whom working is a practical necessity that defers their well deserved rest from a lifetime of a job well done.

Business Advice From A Real World Grunt.

COMMENTARY, , , , , , , ,

By: Chris Warren.

Every year around this time the internet starts buzzing with business advice for job applicants, presumably in response to the annual release of college graduates who now need to turn their degrees into paychecks. Largely out of the mix is wisdom on how to thrive and get along after you are in the workforce.

I think I’ve learned a thing or two in all my years happily plugging away at the same company. I’ve had more bosses than I can remember; some of them were pretty classy, some of them were tasteless jerks. I managed to have a good working relationship with all of them even if I may not have liked them personally (or vice-versa) or agreed with their management decisions. I’ve reduced my success down to a few simple workplace behaviors that you won’t find suggested anywhere in the glut of internet wisdom.

Don’t make the boss’ phone ring. In the over twenty years I’ve been on the job, my boss has received a random call from someone  saying I’m awesome on maybe two or three occasions. But if I screw up there is a nearly 100% chance somebody will squawk loudly about it.  The average supervisor takes dozens of calls every day from people with problems. You do not want to be the reason for any of them. When someone calls your boss to talk about you, it’s almost never to give compliment.

Always give a response. If your boss or a coworker walked up to you in person and asked you a question, you would not silently turn around and walk away, then come back and answer the question a day later. Treat emails/texts/voice mails as a personal interaction. In a era where there are fewer face to face conversations in the workplace, it’s sometimes not clear when or if a message was received. Immediately acknowledge receipt of electronic communications, then commit to keeping all involved parties updated until the issue is concluded. Do not make the boss, or anyone, have to guess what’s going on to the point that they make your phone ring.

When someone calls your boss to talk about you, it’s almost never to give compliment.

Be a Yes Man/Woman. The best thing about this behavior is that it can be incorporated into any of the others. It’s about always finding a way to say yes to all requests. To be clear, I’m not talking about being a doormat or a “management suck up.” Being a Yes person means your default should be to find a way to make things happen, not to squirm out of it. Send everyone away better than they arrived, even if the Yes you give them isn’t exactly the one they wanted: “I’m sorry, I don’t have the information you need but I forwarded your request to another department that I’m sure can help you.” A compromised Yes is always better than a no.

Hand out bonuses. Doing the minimum required is fine and will keep you out of trouble, but no one ever got a promotion or raise by doing the minimum. Bonuses do not need to be big, huge deals. It can be as simple as completing an assignment before being asked or taking extra steps that were not part of the original assignment: “I ordered the toner cartridges you wanted and noticed that we were low on paper too, so I included it with the request.” Bonuses are pleasant surprises and show others that you care and have attention to detail. When done properly, they are a big payoff for little effort.

Do not take advantage of others’ ignorance. I work as an electronics technician on communications equipment. The job requires specialized high level skills and few people outside my field fully understand what I do. It would be easy to get out of difficult tasks by making up technical reasons why they can’t be done, and most people would not initially know I’m hustling them. I don’t use my knowledge as leverage to avoid undesirable assignments because it’s dishonest and wrong. All lies, including small ones, ultimately return to their origins. Taking advantage of others on any level has no lasting benefit and in extreme cases can end careers. Never, ever do it.

It’s easy to overlook that getting the job is only a small part of a much bigger picture. Giving one’s best effort long enough to get through the hiring process is not hard compared to developing attitudes and behaviors that will need to be strong for an entire working career. There is nothing deep or complicated about the Golden Rule of treating others as you would want to be treated yourself.

2016 election

Social Impact Bonds Conservatives And Liberals. Sort Of.

COMMENTARY, , , , , , ,

By Chris Warren.

There is a theory in American politics that any idea that both sides hate –or both sides love– is probably worth implementing. Agreement is almost extinct; liberals and conservatives alike are on watch for things to fight about. How surprising that social impact bonds may be one of the extremely rare moments when everyone holds hands and sings.

Stay with me here. This is not going to be some way-out there analysis that makes even the policy wonks’ eyes glaze over. In its basic form, social impact bonds (SIB) are something the average taxpayer can understand and should give serious attention to. They are a relatively new way of paying for public programs where all the risk is assumed by private investors. How it works is private investors front the money for a public social service initiative, which is usually managed by a private non-profit group. The project must meet quantifiable goals. If it does, the government pays off the investors, with a modest amount of interest (that’s their profit). If the project fails to meet goals, the taxpayers are released from the debt and the investors are on the hook for the entire loss.

SIBs were started in the United Kingdom just a few years ago and are quickly getting attention elsewhere. To be sure, there are holes in the plan and I have complete faith in my government’s ability to screw up a good idea. But the theoretical appeal is hard to overlook. Where the method has been tried, the results were promising in both program outcomes and cost control. The biggest advantage is that the system only pays when it is successful. The hands-on task of running the programs are delegated to private parties who, unlike the government, do not get guaranteed funding no matter how sloppy and ineffective they are. They must produce measurable results or lose investor support.

Most social programs should not exist as publicly funded entities in the first place, but if their existence is a foregone conclusion, then the least we can do is make sure we actually get something for our money. It’s surprising that liberals have been embracing SIBs because the structure of the plan reduces government to the simple role of bill payer. It would necessarily cut down the number of pubic employees and those who remain would have to produce results, a concept very few public sector workers are familiar with.

Social impact bonds offer both liberal and conservative factions something to be happy about. Liberals will see their many of their coveted social programs maintained and funded. Conservatives will get the fiscal responsibility and private sector efficacy that is so important to them. The big wild card is if the government can pull this off without mucking it up in favoritism and graft and gaming the rules. Having a great plan isn’t helpful if no one sticks to it.

In a time when nobody agrees with anybody outside of their respective political cult, social impact bonds is one small bridge between the huge divide. Public programs seldom achieve their end goals and SIBs might be the only end run around the unbreakable cycle of traditional inefficient tax funded programs and the unaccountable, overindulged public employees who run them. It’s too soon to say if social impact bonds are the solution to many yet-unsolved problems, but given the government’s vast history of failure, letting private sector money and methods give it a shot is a low risk step in the right direction.